Jackson's Japanese Tools

Refund Policy

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong descision. You can choose between a refund, exchange or credit where goods are are faulty, have been wrongfully described, are different to the product purchased on the website or doesn’t do what it is supposed to do.
If returning the goods because of a change in mind the cost of returning those goods will be at the customer’s expense.